check_esxi_hardware and Dell PowerEdge R620: Riser Config Err 0

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Published on September 21st 2012 - Listed in Nagios Hardware VMware Virtualization Monitoring


In the past few weeks I've received a few mails indicating a problem when the Nagios plugin check_esxi_hardware is launched against a Dell PowerEdge R620 server.

The plugin will exit in Warning state and the following warning will be in the output:

WARNING : System Board 1 Riser Config Err 0: Connected - Server: Dell Inc. PowerEdge R620 s/n: xxxxxx System BIOS: 1.1.2 2012-03-08

The reason is that the CIM element shown as warning (System Board 1 Riser Config Err 0) uses an exit code different than 2:

Element Name = System Board 1 Riser Config Err 0: Connected
Element Op Status = 12

By CIM definition the exit code 12 means No Contact.

I'm still waiting for an official statement of DELL why this single element returns the exit code 12 instead of 2 (typo maybe??). So far it seems that only Dell PowerEdge R620 servers are affected.

As a workaround, check_esxi_hardware users may just use the ignore parameter to exclude this element from being checked:

./check_esxi_hardware.py -H esxi-server-ip -U username -P mypass -V dell -i "System Board 1 Riser Config Err 0: Connected"


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Comments (newest first)

PC from France wrote on Mar 5th, 2018:

Hello Claudio, it seems that an error of the same kind is occuring with R540 servers: WARNING : System Board 1 Riser 1 Presence 0: Connected WARNING : System Board 1 Riser 2 Presence 0: Connected WARNING : System Board 1 Riser 3 Presence 0: Connected WARNING : Disk Drive Bay 2 Cable SAS A2 0: Connected WARNING : Disk Drive Bay 2 Cable SAS A1 0: Connected - Server: Dell Inc. PowerEdge R540 s/n: XXXX System BIOS: 1.2.11 2017-10-20


Bertrand JOMIN from France wrote on Mar 5th, 2013:

Hi Claudio,

I've the same issue for IBM Blade HS22 :

WARNING : Front Panel Board 1 Front Panel: Connected - Server: IBM BladeCenter HS22 -[7870S17]- s/n: ******** System BIOS: -[P9E157AUS-1.18]- 2012-06-14