XT Commerce http status 500 without any PHP errors

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Published on October 31st 2017 - Listed in Internet PHP


While I was trying to figure out why a XTCommerce shop didn't run anymore after a server migration (returned a HTTP status 500, without any errors), I came across the following important information (source):

Inside the document root is a folder "export. Inside this folder there's a file called "_error_reporting.admin". In order to see PHP errors this file needs to be renamed to "_error_reporting.all" so the application is allowed to display any php errors; otherwise simply nothing will show up:

root@webserver /var/www/shop/export # mv _error_reporting.admin _error_reporting.all

Without renaming this file there won't be any php errors. Not in the browser and neither in log files. 

Right after this (and having display_errors = on) there was finally a PHP error message showing up:

Warning: require_once(/var/www/shop/admin/includes/magnalister/php/lib/MagnaConnector.php): failed to open stream: No such file or directory in /var/www/shop/magnaCallback.php on line 653 Fatal error: require_once(): Failed opening required '/var/www/shop/admin/includes/magnalister/php/lib/MagnaConnector.php' (include_path='.:/opt/plesk/php/5.3/share/pear') in /var/www/shop/magnaCallback.php on line 653

Turned out to be a missing file. /var/www/shop/admin/includes/magnalister/php/lib/MagnaConnector.php didn't exist anymore on this server.


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