Server does not detect network card anymore (as if the card was gone)

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Published on January 14th 2015 - Listed in Network Hardware


In September 2010 I wrote a post about a weird phenomenon on a network interface which somehow seemed "stuck" and which caused the operating system (SLES11) to not recognize the network card anymore. 

Now its 2015 and something very similar, if not the same, happened to me again. 

On a newly racked server I tried to install RHEL7 and booted from the installation dvd. In the graphical installation routine, the network card was not detected. I could confirm this in the BIOS where the network card was not listed under PCI devices:

No network card detected

After physical verification on site, the network card was very much there and two nics of four were patched. The nic led's were steady green. Yet the server still didn't recognize the card.

Steady NIC LED

I have tried a couple of reboots without success until I unplugged the RJ45 cables. The nic led's went off, I waited for a couple of seconds and replugged the cables. Now the leds started blinking. I launched another reboot and hey - the network card was finally being "seen" by the server. In BIOS and in the RHEL installation as well.

Network card detected in BIOS 

It seems that there was a similar issue as I experienced back in 2010. The network card somehow froze after a signal from the network cables, so it couldn't communicate with the motherboard anymore. I'm looking forward to hearing some other theories or even a confirmation. :)


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